Technological factors affecting profitability of commercial banks in Vietnam

Phan Thi Hang Nga1, Tran Thi Phuong Thanh1
1 University of Finance – Marketing

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Abstract

The purpose of this research is to investigate how technological factors affecting profitability of commercial banks in Vietnam in industrial revolution 4.0 period by using four models (Pooled OLS, fixed effect, random effect and Difference GMM). Return of equity ratio is a representative of banks’ profit which is dependent variable. Data of independent variables are collected from 21 Vietnamese banks during period of 10 years (2008-2017). The results show that application of technology in banking operation, application of technology for payment service, technological innovation, the ratio of equity to total asset, cost management, credit risk, scale of banks, inflation have relationship with profitability of Vietnamese banks. Besides, this research also gives some recommendations for Vietnamese banks with hope that these banks could improve technology efficiency in their operation.

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