Factors affect the achievement of quality management system certification suitable with ISO 9001:2015 standards at small and medium Vietnamese enterprises
Main Article Content
Abstract
This research focuses on factors affectting the ability to achieve Quality Management System suitable with ISO 9001:2015 (QMS) at small and medium Vietnamese enterprises (SMEs). Logit regression was used with crossectional data of 2469 small and medium Vietnammese enterprises. The results show that some factors affect statistically the QMS achievement such as competition, customer requirement, business size, business type, location, exports, business associations, and union trade. From the results, some solutions have been suggested in order to increase the ability to obtain QMS of small and medium enterprises in Vietnam.
Article Details
Keywords
: Quality Management System (QMS), small and medium Enterprises (SMEs), logit regression
References
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Zaramdini, W. (2007), “An empirical study of the motives and benefits of ISO 9000 certification: the UAE experience”, International Journal of Quality & Reliability Management, Vol. 24 No. 5, pp. 472-91.
Bộ công thương (2012), Hội thảo “Nâng cao năng suất và chất lượng sản phẩm, hàng hóa ngành công nghiệp, Link: http://www.moit.gov.vn/vn/tin-tuc/620/hoi-thao--%E2%80%9Cnang-cao- nang-suat-va-chat-luong-san-pham,-hang-hoa-nganh-cong-nghiep%E2%80%9D.aspx.
Nguyễn Quang Thu & Ngô Thị Ánh, Các yếu tố tác động đến hiệu quả của hệ thống quản lý chất lượng theo tiêu chuẩn ISO 9000 tại các doanh nghiệp trên địa bàn TP.HCM, Tạp chí phát triển kinh tế, Số 270 Tháng 4/ 2013.
Viện tiêu chuẩn chất lượng Việt Nam (VSQI), 2016, Chứng nhận sản phẩm, Truy cập tại link: http://www.vsqi.gov.vn/chung-nhan-san-pham-a83.
Angelogiannopoulos, D., Drossinos, H. and Athanasopoulos, P. (2007), “Implementation of a quality management system according to the ISO 9000 family in a Greek small-sized winery: a case study”, Food Control, Vol. 18 No. 9, pp. 1077-85.
Data SMEs 2015. Link download: https://www.wider.unu.edu/database/viet-nam-sme-database. David Hoyle, ISO 9000 Quality Systems Handbook, Fourth Edition, 2001, Reed Educational and Professional Publishing Ltd.
Fulponi, L., 2006. Private voluntary standards in the food system: The perspective of major food retailers in OECD countries. Food Policy, 31(1), pp.1–13.
Global GAP, 2019, GLOBALG.A.P. History, Truy cập link: https://www.globalgap.org/uk_en/who- we-are/about-us/history/.
Gujarati. (2004). Basic Econometrics. McGraw−Hill.
Henson, S. & Humphrey, J., 2010. Understanding the Complexities of Private Standards in Global Agri-Food Chains as They Impact Developing Countries. Journal of Development Studies, 46(9), pp.1628–1646.
International Organization for Standardization, 2015, ISO-9001 survey. Truy cập tại: https://www. iso.org/home.html.
International Organization for Standardization, 2019, Popular standards. Truy cập link: https:// www.iso.org/popular-standards.html.
Jang, W.-Y., & Lin, C.-I. (2008). An integrated framework for ISO 9000 motivation, depth of ISO implementation and firm performance: The case of Taiwan. Journal of Manufacturing Technology Management, 19(2), 194-216.
Joseph A. Williams, (2004),”The impact of motivating factors on implementation of ISO 9001:2000 registration process”, Management Research News, Vol. 27 Iss 1/2 pp. 74 – 84
Lundmark, E. and Westelius, A. (2006), “Effects of quality management according to ISO 9000: A Swedish study of the transit to ISO 9000:2000”, Total Quality Management & Business Excellence, Vol. 17 No. 8, pp. 1021-42.
Park, D.J., Kim, H.G., Kang, B.H. and Jung, H.S. (2007), “Business values of ISO 9000:2000 to Korean shipbuilding machinery manufacturing enterprises”, International Journal of Quality & Reliability Management, Vol. 24 No. 1, pp. 32-48Paunov, C., 2016. Corruption’s asymmetric impacts on firm innovation. Journal of Development Economics, 118, pp.216–231.
Raynolds, L.T., 2002. Consumer/Producer Links in Fair Trade Coffee Networks. Sociologia Ruralis, 42(4), pp.404–424.
Ruzevicius, Adomaitiene & Sirvidaite, Motivation and Efficiency of Quality Management Systems Implementation: A Study of Lithuanian Organizations, Total Quality Management & Business Excellence, Volume 15, 2004 - Issue 2 Pages 173-189.
Zaramdini, W. (2007), “An empirical study of the motives and benefits of ISO 9000 certification: the UAE experience”, International Journal of Quality & Reliability Management, Vol. 24 No. 5, pp. 472-91.
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