Trách nhiệm xã hội doanh nghiệp và hiệu suất doanh nghiệp bền vững: Vai trò trung gian của đổi mới quy trình xanh và quản lý quy trình kinh doanh xanh tại Việt Nam
Nội dung chính của bài viết
Tóm tắt
Sự bền vững của môi trường ngày càng trở thành mối quan tâm toàn cầu, không chỉ đối với những quốc gia phát triển mà còn các doanh nghiệp vừa và nhỏ ở các nền kinh tế mới nổi. Nghiên cứu này nhằm khai thác mối liên hệ giữa Trách nhiệm xã hội và Hiệu suất doanh nghiệp bền vững của các doanh nghiệp vừa và nhỏ bằng cách kiểm định vai trò trung gian của Đổi mới quy trình xanh và Quản lý quy trình kinh doanh xanh trong bối cảnh nền kinh tế đang phát triển. Nghiên cứu được thực hiện dựa trên hai lý thuyết cơ bản: lý thuyết các bên liên quan và lý thuyết quan điểm dựa trên nguồn lực (RBV). Phương pháp định lượng được áp dụng bằng cách thiết kế một bảng câu hỏi có cấu trúc tốt để thu thập dữ liệu, từ đó ghi nhận 428 phản hồi hợp lệ từ các nhà quản lý cấp trung và cấp cao. Để kiểm tra mối quan hệ giữa các biến, Mô hình phương trình cấu trúc (SEM) đã được sử dụng. Kết quả cho thấy trách nhiệm xã hội ảnh hưởng trực tiếp đến hiệu suất doanh nghiệp bền vững, đồng thời đổi mới quy trình xanh và quản lý quy trình kinh doanh xanh là các nhân tố trung gian cho mối quan hệ này. Ngoài ra, nghiên cứu cung cấp tư duy chiến lược để phát triển kinh doanh lâu dài hướng tới sự cân bằng bền vững giữa lợi ích kinh tế, xã hội và môi trường. Qua đó, các nhà quản trị được khuyến khích xem xét cẩn thận các hành động thực tế để cải thiện hiệu quả môi trường, phát triển khả năng cạnh tranh và đạt hiệu quả kinh doanh bền vững.
Chi tiết bài viết
Từ khóa
Đổi mới quy trình xanh, Hiệu suất doanh nghiệp bền vững, Trách nhiệm xã hội, Quản lý quy trình kinh doanh xanh
Tài liệu tham khảo
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Chatterjee, S., Chaudhuri, R., Vrontis, D., & Thrassou, A. (2022). Corporate social responsibility in post COVID-19 period: critical modeling and analysis using DEMATEL method. Management Decision, 60(10), 2694-2718. https://doi.org/10.1108/MD-09-2021-1209
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De Roeck, K., & Delobbe, N. (2012). Do environmental CSR initiatives serve organizations’ legitimacy in the oil industry? Exploring employees’ reactions through organizational identification theory. Journal of Business Ethics, 110, 397-412. https://doi.org/10.1007/s10551-012-1489-x
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Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European business review, 31(1), 2-24. https://doi.org/10.1108/EBR-11-2018-0203
Halkos, G., & Nomikos, S. (2021). Corporate social responsibility: Trends in global reporting initiative standards. Economic Analysis and Policy, 69, 106-117. https://doi.org/10.1016/j.eap.2020.11.008
Houy, C., Reiter, M., Fettke, P., & Loos, P. (2011). Towards green BPM–sustainability and resource efficiency through business process management. In Business Process Management Workshops: BPM 2010 International Workshops and Education Track, Hoboken, NJ, USA, September 13-15, 2010, Revised Selected Papers 8 (pp. 501-510). Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-642-20511-8_46
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Le, T. T. (2022). How do corporate social responsibility and green innovation transform corporate green strategy into sustainable firm performance?. Journal of Cleaner Production, 362, 132228. https://doi.org/10.1016/j.jclepro.2022.132228
Le, T. T. (2023). CORPORATE SOCIAL RESPONSIBILITY AUTHENTICITY AND FIRM PERFORMANCE IN AN EMERGING MARKET. Dalat University Journal of Science, 4S, 85-117. https://doi.org/10.37569/DalatUniversity.13.4S.1218(2023)
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Albort-Morant, G., Leal-Rodríguez, A. L., & De Marchi, V. (2018). Absorptive capacity and relationship learning mechanisms as complementary drivers of green innovation performance. Journal of Knowledge Management, 22(2), 432-452. https://doi.org/10.1108/JKM-07-2017-0310
Asif, M., Searcy, C., Zutshi, A., & Fisscher, O. A. (2013). An integrated management systems approach to corporate social responsibility. Journal of cleaner production, 56, 7-17. https://doi.org/10.1016/j.jclepro.2011.10.034
Banerjee, S. B. (2002). Corporate environmentalism: The construct and its measurement. Journal of business research, 55(3), 177-191. https://doi.org/10.1016/S0148-2963(00)00135-1
Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of management, 17(1), 99-120. https://doi.org/10.1177/014920639101700108
Broccardo, L., Culasso, F., Dhir, A., & Truant, E. (2023). Corporate social responsibility: Does it really matter in the luxury context?. Corporate Social Responsibility and Environmental Management, 30(1), 105-118. https://doi.org/10.1002/csr.2341
Canh, N. T., Liem, N. T., Thu, P. A., & Khuong, N. V. (2019). The impact of innovation on the firm performance and corporate social responsibility of Vietnamese manufacturing firms. Sustainability, 11(13), 3666. https://doi.org/10.3390/su11133666
Castka, P., Bamber, C. J., Bamber, D. J., & Sharp, J. M. (2004). Integrating corporate social responsibility (CSR) into ISO management systems–in search of a feasible CSR management system framework. The TQM Magazine, 16(3), 216-224. https://doi.org/10.1108/09544780410532954
Couckuyt, D., & Van Looy, A. (2021). An empirical study on Green BPM adoption: Contextual factors and performance. Journal of Software: Evolution and Process, 33(3), e2299. https://doi.org/10.1002/smr.2299
Chatterjee, S., Chaudhuri, R., Vrontis, D., & Thrassou, A. (2022). Corporate social responsibility in post COVID-19 period: critical modeling and analysis using DEMATEL method. Management Decision, 60(10), 2694-2718. https://doi.org/10.1108/MD-09-2021-1209
Chen, Y. S., Lai, S. B., & Wen, C. T. (2006). The influence of Green Innovation performance on corporate advantage in Taiwan. Journal of Business Ethics, 67, 331-339. https://doi.org/10.1007/s10551-006-9025-5
De Roeck, K., & Delobbe, N. (2012). Do environmental CSR initiatives serve organizations’ legitimacy in the oil industry? Exploring employees’ reactions through organizational identification theory. Journal of Business Ethics, 110, 397-412. https://doi.org/10.1007/s10551-012-1489-x
Duong, C.D. (2023a). What goes around comes around: Activating sustainable consumption with curvilinear effects of karma determinants. Journal of Retailing and Consumer Services, 73, 103351. https://doi.org/10.1016/j.jretconser.2023.103351
Duong, C.D. (2023b), ‘If you sow goodness, you will reap goodness: activating social entrepreneurial intentions with karmic beliefs’, International Journal of Ethics and Systems, ahead-of-print, .https://doi.org/10.1108/IJOES-02-2023-0033.
Fernández-Guadaño, J., & Sarria-Pedroza, J. H. (2018). Impact of corporate social responsibility on value creation from a stakeholder perspective. Sustainability, 10(6), 2062. https://doi.org/10.3390/su10062062
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing research, 18(1), 39-50. https://doi.org/10.1177/002224378101800104
Freeman, R. E. (1984). Strategic management: A stokcholder approach. Pitman, Boston.
Freeman, R. E., Phillips, R., & Sisodia, R. (2020). Tensions in stakeholder theory. Business & Society, 59(2), 213-231. https://doi.org/10.1177/0007650318773750
Hair Jr, J. F., Babin, B. J., & Krey, N. (2017). Covariance-based structural equation modeling in the Journal of Advertising: Review and recommendations. Journal of Advertising, 46(1), 163-177. https://doi.org/10.1080/00913367.2017.1281777
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European business review, 31(1), 2-24. https://doi.org/10.1108/EBR-11-2018-0203
Halkos, G., & Nomikos, S. (2021). Corporate social responsibility: Trends in global reporting initiative standards. Economic Analysis and Policy, 69, 106-117. https://doi.org/10.1016/j.eap.2020.11.008
Houy, C., Reiter, M., Fettke, P., & Loos, P. (2011). Towards green BPM–sustainability and resource efficiency through business process management. In Business Process Management Workshops: BPM 2010 International Workshops and Education Track, Hoboken, NJ, USA, September 13-15, 2010, Revised Selected Papers 8 (pp. 501-510). Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-642-20511-8_46
Huff, A. S., Floyd, S. W., & Sherman, H. D. (2009). Strategic Management: Logic and Action. John Wiley Sons. New York.
Hung, R. Y. Y. (2006). Business process management as competitive advantage: a review and empirical study. Total quality management & business excellence, 17(1), 21-40. https://doi.org/10.1080/14783360500249836
Hussain, Y., Abbass, K., Usman, M., Rehan, M., & Asif, M. (2022). Exploring the mediating role of environmental strategy, green innovations, and transformational leadership: the impact of corporate social responsibility on environmental performance. Environmental science and pollution research, 29(51), 76864-76880. https://doi.org/10.1007/s11356-022-20922-7
Ít, N. V. (2022). Tăng hiệu quả tài chính thông qua trách nhiệm xã hội và chiến lược kinh doanh kỹ thuật số tại công ty dược phẩm ở các tỉnh Đông Nam Bộ. Tạp chí Nghiên cứu Tài chính-Marketing, 69, 40-52. https://doi.org/10.52932/jfm.vi69.248
Kraus, S., Rehman, S. U., & García, F. J. S. (2020). Corporate social responsibility and environmental performance: The mediating role of environmental strategy and green innovation. Technological forecasting and social change, 160, 120262. https://doi.org/10.1016/j.techfore.2020.120262
Le, T. T. (2022). How do corporate social responsibility and green innovation transform corporate green strategy into sustainable firm performance?. Journal of Cleaner Production, 362, 132228. https://doi.org/10.1016/j.jclepro.2022.132228
Le, T. T. (2023). CORPORATE SOCIAL RESPONSIBILITY AUTHENTICITY AND FIRM PERFORMANCE IN AN EMERGING MARKET. Dalat University Journal of Science, 4S, 85-117. https://doi.org/10.37569/DalatUniversity.13.4S.1218(2023)
Le, T. T., Tran, P. Q., Lam, N. P., Tra, M. N. L., & Uyen, P. H. P. (2023). Corporate social responsibility, green innovation, environment strategy and corporate sustainable development. Operations Management Research, 1-21. https://doi.org/10.1007/s12063-023-00411-x
Le, T.T., Huan, N.Q., Hong, T.T.T. & Tran, D.K., (2021). The contribution of corporate social responsibility on SMEs performance in emerging country. Journal of Cleaner Production, 322, 129103. https://doi.org/10.1016/j.jclepro.2021.129103
Li, D., Zheng, M., Cao, C., Chen, X., Ren, S., & Huang, M. (2017). The impact of legitimacy pressure and corporate profitability on green innovation: Evidence from China top 100. Journal of Cleaner Production, 141, 41-49. https://doi.org/10.1016/j.jclepro.2016.08.123
Li, J., Li, Y., Yu, Y., & Yuan, L. (2019). Search broadly or search narrowly? Role of knowledge search strategy in innovation performance. Journal of Knowledge Management, 23(5), 809-835. https://doi.org/10.1108/JKM-06-2018-0386
Lim, M. K., Tseng, M. L., Tan, K. H., & Bui, T. D. (2017). Knowledge management in sustainable supply chain management: Improving performance through an interpretive structural modelling approach. Journal of cleaner production, 162, 806-816. https://doi.org/10.1016/j.jclepro.2017.06.056
Malik, S. Y., Hayat Mughal, Y., Azam, T., Cao, Y., Wan, Z., Zhu, H., & Thurasamy, R. (2021). Corporate social responsibility, green human resources management, and sustainable performance: is organizational citizenship behavior towards environment the missing link?. Sustainability, 13(3), 1044. https://doi.org/10.3390/su13031044
Ojuando, C., & Kihara, A. (2021). Strategic adoption of corporate social responsibility on performance of plastic manufacturing firms in Kenya. Journal of Business and Strategic Management, 6(2), 42-62. https://doi.org/10.47941/jbsm.680
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